A3 Questions
A structured, comprehensive toolkit to embed problem solving capability in your organization—one problem at a time.
This deck has 90 powerful questions across all 8 steps of A3 problem solving, structured into intuitive, easy-to-use cards. These cards are designed to coach teams through each step of problem solving and to create the super power of problem solving in your organization.
Benefits:
Real impact to the customer and the business
Teams that think deeply and scientifically
Consistency in improvement efforts
Embedded problem-solving capability across functions
Lasting problem resolution
Card Description
Most companies don’t have an approach to solving problems. Problems are overlooked, avoided, or hidden away. A3 problem solving is a brilliant and a very powerful method for solving problems and ensuring it stays solved. But A3 problem solving is a way of thinking, not a template to fill. That is why attempts to roll it out in organizations fails. This deck provides close to 100 powerful questions to guide teams through the real thinking behind every step of the A3 problem-solving process. These cards are like a coach in your hand—designed to build skill, confidence, and true scientific thinking in teams. It’s the closest thing to embedding a Toyota sensei inside your organization. A3 problem solving is an 8-step approach to scientifically solve problems. It is a key element of Toyota Production System and has enabled Toyota to create a culture of continuous improvement. A3 problem solving has the power to radically transform organizations by enabling them to use the minds, brains, and thinking of all the people in their organization. A3 problem solving is an easy concept to understand but very difficult to implement. It is not a template to fill, but a way of thinking that can take years to learn and master. To enable organizations to implement A3 problem solving in their organizations, these 90 cards have questions that teach the thinking behind each of the 8 steps of A3 problem solving. These questions help people think through all the dimensions of problem solving, and ensure that: Problem solving is done correctly Problems are solved successfully People learn the skills and make scientific problem solving as an intuitive way of thinking
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